Cornbury Festival hits all the high notes with ticketingsolutions
The Cornbury Festival is set in the scenic grounds of historic Cornbury Park near the Oxfordshire town of Charlbury. An annual event that runs over two days, the Festival forms part of a musical tradition dating from the mid-19th century. With a variety of performances on offer, it is renowned for its unique mix of classic and contemporary, with artists like Joe Cocker, Elvis Costello, Lucie Silvas and Amy Winehouse attracting visitors both young and old from across the UK.
A ticketing service that fits the bill
When the organisers of the Cornbury Festival first began searching for a suitable ticketing system, they had one key requirement in mind. It needed to be capable of selling through every conceivable channel, from online, phone, postal and retail to walk-up ticket sales. The Internet-delivered ticketingsolutions service from ts.com fitted the bill perfectly.
James Cobb, Production Director at Cornbury Festival, explains, “we put ticketingsolutions to the test immediately using it to sell 100% of our tickets through multiple sales channels. The advantages of using the centralised system quickly became apparent – not only were we able to sell tickets online for the first time, we were also able to sell from virtually anywhere, with our retail partners also able to access the system, sell tickets on our behalf and process transactions instantaneously”.
Effortless flexibility
In addition to handling all advance sales and associated ticket fulfilment for the Festival the ticketingsolutions system also enables organisers to sell tickets on the day of the event from six portable on-site terminals, offering immediate ticket printing and collection. As James says, “the flexibility within ticketingsolutions is fantastic. At Cornbury we have up to 36 different ticket types and every year the system handles them all effortlessly.”
Better still, with the real-time reporting capability in ticketingsolutions festival organisers can check on sales for any event at any given time. In addition, as funds are delivered directly into the Festival’s account from credit and debit card sales after-the-event administration is more straight-forward too. “The fact that all sales can be logged into a central database has made reconciliation so much easier,” says James.
Reducing the hassle factor
With the ticketing of the Festival in the capable hands of ticketingsolutions, James is planning ahead for the 2006 event. “ticketingsolutions has removed the hassle factor I previously associated with ticketing. We can rely on the system knowing that it’s accessible, user-friendly and cost-effective. Best of all though it gives us the confidence to concentrate on what we do best – organising a world-class festival for the enjoyment of everyone”.
Solution : ts Advance
Customer
Cornbury Festival is a growing music festival, held annually in Oxfordshire, run over 2 days. With a unique mix of classic and contemporary music they attract visitors from across the UK.
Challenge
Cornbury primarily need a ticketing system that could provide them with the ability to sell through multiple sales channels.
Solution
ts.com delivered a ticketing solution that enabled Cornbury to sell 100% of their tickets through multiple channels, web, phone, face to face and even allowing their retail partners to have access to the system.