ts.com

Delivering a solid ticketing and marketing platform for The Creative Foundation

ts.com are delighted to announce that they will be providing ts Venue, the complete ticketing  and membership platform, to Quarterhouse, the new £4million flagship performing arts and business centre in the heart of Folkestone’s Creative Quarter.   The ts.com solution was primarily selected for its flexibility and speed of implementation.

This modern venue will be able to accommodate audiences of up to 500 in different configurations, for a wide array of arts events after it opens this autumn.  Implementation of the ts.com system will start immediately to enable Quarterhouse to use the ts Marketing tools and data analysis integrated with ts Venue for capturing essential customer data in the lead up to the opening.

James Kemsley, General Manager of the Quarterhouse commented, “We are looking forward to using the ts Venue system at Quarterhouse.  ts.com have approached the project with a willingness to be flexible and meet our timescales, the project requirements and, most importantly, our budget.”

“We are confident that ts venue has the flexibility to handle the different levels of ticketing and access control requirements that we will have, enabling us to sell tickets and capture essential marketing data on one central system.”

Mark Ellis, Managing Director at ts.com said “We are able to meet the requirements asked by the Creative Foundation and fast track the implementation of ts Venue and ts Marketing at the Quarterhouse.  This will allow them to start to capture information and harvest essential data on their future audiences even before they open the box office. 

Training will be delivered in a phased programme as staff come on board to allow the system to be commissioned as soon as possible, and we will also provide ongoing web based training sessions.  As this is a fully managed service, any system support required will be done by remote diagnostics and administration.  We are looking forward to working with Creative Foundation as they turn their vision into reality, and ts Venue will give them a solid platform for their ticketing and marketing data collection and analysis requirements.”